About Us
Company & Management
Quoine Pte. Ltd. is a company incorporated in Singapore with local partners in Japan and other key markets. In Japan, we have partnered with Albacore Co. Ltd. to provide our services locally. Our team is comprised mostly by banking professionals with extensive experience in financial products, including fixed income, currencies, commodities, equity, and derivatives, as well as specific verticals such as Trading Systems, Forex Platforms, Quant Development, Operational Risk & Controls, Financial Risk Management, IT Security, Web/Mobile development & design, Quality Assurance, Regulatory, and others.
Company & Management
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Security
Security is one of our top concerns. We keep our trading bitcoin wallet in an off-line cold storage, making it virtually impossible for hackers to break in and steal. Additionally, all communication between client applications (running on your device or PC) and our back-end servers is encrypted using the latest encryption technologies available.

We also choose to use two-factor authentication in order to provide an additional layer of security. Two-factor authentication requires your user name, password , and a secure code that changes every number of seconds and is only available to you on your mobile phone. This approach makes it extremely difficult, if not impossible, for a third party to access your account.

We also follow strict processes for settlement of transactions modelled after similar processes found in financial institutions. We run automated balance and checks on a regular basis to ensure all transactions, trades reconcile with our books and records. Our internal reporting is in turn reviewed by staff and approved by management before settlement takes place.
Security
Our Processes
Our Processes
We have put in place a number of processes modelled after similar processes followed by world-class financial institutions operating under the strictest regulatory environments. Everything we do from development, deployment of technology enhancements, to business operations follows well defined processes to ensure a highly secure and smooth front-to-back service delivery to our clients.

Legal
As we state in our beliefs we strive to contribute to the bitcoin economy in order to create wider adoption of it, as we believe this will result in significant improvements to our day to day lives. In line with our mission we want to ensure that we only deal within what is legally allowed and moral. We want to do right for people as a legitimate business. As such we want to ensure we only deal with legitimate businesses and users and have put in place a process to weed out undesirable individuals. We have processes in place to monitor money laundering activities and have also set up so-called "Know Your Customer" processes to ensure all our users are legitimate.
Our Technology
Quoine uses state-of-the-art technologies for the various services we offer. We aim to provide a highly secure platform without sacrificing performance. For our exchange technology, we use a high-performance, unconventional, in-memory database technology as well as specialized programming languages. Our database technology allows for unparalleled performance second to none while keeping our data highly secure.
Additionally we run our back-end exchange servers on a highly secure platform protected by a secure private network designed to protect against DDoS attacks and other malicious attacks.
Our Technology
Get In Touch
Get In Touch
If you'd like to get in touch with us, you can contact us at info@quoine.com. For existing users requiring support and having specific questions about the platform, you can contact us at support@quoine.com.